When I set it up recently, it wouldn't reconnect without the updates. This printer had the full driver on it when it was first connected to my laptop. Between two devices which now supposedly both have updated drivers. I've dealt with much larger printers (laser) and more complex networks than what I'm running here at home. Whatever happened to the KISS principal? Just one driver for a device of this sort which operates for its life, hopefully for more than a year or two? I'm a graphic designer by trade and was often the IT person in some of the shops where I worked. It is printing color very occasionally, but not consistently. Just opened from their packaging and installed.
We are a world community of HP enthusiasts dedicated to supporting HP technology. Thank you for participating in the HP Community Forum. HP OfficeJet 3830 All-in-One Printer series When the website support page opens, Select (as available) a Category > Topic > Subtopic HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Access to the Print and Scan Doctor (Windows), User Guides, Product Information, more NOTE: Content depends on device type and Operating System Printer Homepage – “Things that are your printer” Reference and Resources – Places to find (more) help and learn about your PrinterĬlarification of terms and "what the printer can do" (Specifications) HP Mobile Printing - Print from Smart phone or Tablet Learn how to connect and use your printer with your device HP Mobile Printing – “Show and Tell” – Step by Step How-to HP Printers - Using the HP Smart App (Android, Apple iOS) HP Smart - iOS and Android - Download, How-to and FAQ HP Printers - Using the HP Smart App (Windows 10) Links to HP Smart software for Windows and Mobile devices, includes an FAQ section Open the Software and Drivers Support Website for your printer > Check the Box Get the App Learn how to use HP Smart on your Windows 10 computer It is also true that "HP Smart" is not the precisely the same thing as the traditional "Full Feature Software".
In general, the HP Smart software is recommended - and it is true that the "Smart" software is indeed smarter, more versatile, and easier to use with each new version. I believe the actual option for which software to install is presented about a third of the way through the process. This newer software download and installation procedure should give you the option to select the Full Driver (name may vary). Have you tried the HP Easy Start Printer Setup Software? Download options on the Software and Drivers website are both listed as the Basic software.
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